Legal & Compliance

Legal Information – Specified Commercial Transaction Act

Last Updated: February 14, 2025

This page is created to comply with Japan’s Specified Commercial Transaction Act (SCT Law) and provides essential business details for transparency and customer protection.

1. Business Information

  • Business Name: Scrap With Love
  • Business Owner: Megan Ramos
  • Business Company: Flow Innovations
  • Business Address: 10774 Arabella Pl Cerritos CA
  • Contact Email: scrapwithloveee@gmail.com
  • Phone Number: 562-713-0090
  • Business Hours: Monday – Friday, 9 AM – 6 PM (JST)

2. Pricing & Payment Methods

  • All product prices are listed in USD ($) and include applicable taxes.
  • Accepted payment methods: PayPal, GCash,DLocalGo (DragonPay, Maya, Bank Transfers, E-wallets, etc.), Credit/Debit Card, and other supported methods through Shopify Payments.
  • Additional transaction fees may apply based on the chosen payment method.

3. Digital Product Delivery

  • All products sold are digital downloads and will be delivered instantly via email or direct download after payment confirmation.
  • No physical items will be shipped.

4. Returns, Refunds & Cancellations

  • Due to the nature of digital products, all sales are final. We do not accept returns, refunds, or cancellations once a purchase is made. Once a purchase is completed, we cannot offer refunds, exchanges, or cancellations.
  • If you encounter issues accessing your purchase, please contact us at [scrapwithloveee@gmail.com].

5. Address Shipping Policy Concerns

  • Even though shipping doesn’t apply, add a Shipping & Delivery Policy that clarifies your product is digital:
  • Shipping & Delivery Policy: Scrap With Love offers digital products only. No physical items will be shipped. After purchase, you will receive an instant download link to access your files. If you do not receive your files, please check your email or contact us at scrapwithloveee@gmail.com.

6. Customer Support & Inquiries

For any questions or support inquiries, please contact us via email: scrapwithloveee@gmail.com
We strive to respond within 24–48 hours during business hours.

7. Governing Law

  • This store operates in compliance with Japanese e-commerce regulations under the Specified Commercial Transaction Act.
  • Any disputes will be governed by applicable international e-commerce laws.